Ascertia – An InfoCert Company
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The Senior UX Designer will lead the design of user-centric web, iOS, and Android applications, focusing on creating intuitive interfaces. Responsibilities include prototyping, user research, and collaborating with developer teams, while ensuring designs are accessible and meet diverse user needs.
As an IT Customer Support Engineer, you will provide technical support to clients, troubleshoot hardware and software issues, manage customer inquiries through various channels, and collaborate with internal teams to resolve complex problems. You will also document interactions, maintain technical documentation, and ensure high customer satisfaction.
The Senior Backend Developer will design and develop scalable backend services using Java Spring Framework, implement and maintain RESTful web services, optimize backend processes for performance, manage databases, and collaborate with frontend developers to integrate services.
The Senior Frontend Developer will develop high-quality, responsive web applications and collaborate closely with product management and development teams to align products with user needs. Responsibilities include coding, testing, debugging, and optimizing applications while ensuring compliance and maintaining collaboration with the DevOps team.
The Senior Fullstack Developer will enhance web applications by developing both frontend and backend components while ensuring code quality, optimizing performance, and collaborating closely with the Product Owner and QA team. Responsibilities include translating UI/UX designs, developing RESTful services, managing databases, and integrating with CI/CD pipelines.
The Application Support Engineer will provide product and service support to clients, assist with ongoing configuration issues, and work closely with various teams to ensure customer satisfaction. Key duties include documenting support requests, communicating with customers, reporting bugs and recommendations, and maintaining accurate customer information in tracking systems.
The Senior Software Engineer is responsible for enhancing the quality and security of Ascertia's products through in-depth market research, prototyping solutions, and hands-on refinement of new features. This role entails designing, coding, testing, and maintaining Java applications, alongside leading process improvements for product consistency and excellence.
The SQA Engineer will be responsible for writing and executing test cases, developing automated testing scripts, and providing technical support. The role requires strong analytical skills and experience with various testing tools and methodologies.