Teams at Ascertain

Own full-stack product features from design through production. Build React and TypeScript user experiences, Python and FastAPI backend services, and data infrastructure for a healthcare AI platform. Collaborate across product, design, and engineering; improve code quality, testing, CI/CD, observability, and development practices. Operate production systems in GCP and contribute to technical direction in an autonomous, early-stage environment.

Lead post-sale success for strategic healthcare partners, including onboarding, implementation, adoption, change management, retention, and expansion. Manage deployments from kickoff through go-live, coordinate training and stakeholder alignment, measure ROI, and communicate outcomes. Build executive and operational relationships while collaborating with Sales, Product, Engineering, and Marketing. Establish scalable customer success processes and playbooks for a growing AI healthcare technology company.

Own customer deployments from workflow discovery through production. Build integrations with EHRs, payer portals, fax, EDI, and document systems; configure AI agents; debug full-stack production issues; and translate customer needs into software specifications. Work directly with healthcare operations teams and contribute reusable patterns to product and platform teams. Occasional travel to customer sites is required.