Teams at Ascent Global Logistics

Owns end-to-end operational performance for key logistics accounts, including SLA and KPI delivery, continuous improvement, cost savings, root-cause analysis, CAPA, SOP governance, and customer reporting. The role manages Power BI dashboards, leads operational reviews and QBRs, coordinates issue resolution, and aligns Operations, Control Tower, IT, Finance, and customer teams to ensure consistent service execution across complex, multi-modal accounts.

Owns technology programs for Ascent’s shipment visibility platform and final-mile applications. Translates business needs into sequenced roadmaps, coordinates dependencies across initiatives and delivery teams, manages governance, risks, stakeholders, UAT, change communications, and benefits realization. Partners with business sponsors and product owners while using AI to accelerate planning, documentation, reporting, and coordination. Requires strong logistics or supply chain experience and executive communication skills.

Prepares and submits customs and shipment documentation, ensuring timely clearance and sailing. Reviews reports, responds to customer and internal inquiries, handles AES filings, assists with invoice questions, and supports logistics operations. The role requires accurate document processing, knowledge of the Harmonized Tariff Schedule and Schedule B numbers, strong organization, confidentiality, communication, and proficiency with Microsoft Office.