Teams at Ascent Global Logistics

Manages on-site Next Flight Out logistics operations and supervises a team of 10. Oversees time-critical shipment processing, SOP compliance, staffing, service levels, customer and vendor escalations, reporting, and continuous improvement. Coordinates with carriers, suppliers, sales, IT, and operations teams while supporting 24/7 coverage, process automation, risk mitigation, and accurate invoicing and vendor records.

Manage customers’ import/export brokerage and freight forwarding engagements from shipment planning through final delivery. Evaluate routing, carrier, price, and transit options; monitor shipments; resolve disruptions; prepare customs and government documents; coordinate billing, pricing, credit, compliance, and records; and serve as the primary customer contact. The role requires knowledge of international logistics and customs processes, strong communication, organization, independent judgment, and occasional customer visits.

Prepares and submits customs and shipment documentation, ensuring timely clearance and sailing. Reviews reports, responds to customer and internal inquiries, handles AES filings, assists with invoice questions, and supports logistics operations. The role requires accurate document processing, knowledge of the Harmonized Tariff Schedule and Schedule B numbers, strong organization, confidentiality, communication, and proficiency with Microsoft Office.