Ascent Global Logistics Benefits Overview

Support, maintain, and improve enterprise LAN/WAN/wireless, SD-WAN, VPN/remote access, and firewall environments. Troubleshoot connectivity, monitor network health, execute upgrades and changes, maintain documentation, collaborate with stakeholders and vendors, and provide occasional on-call and voice system support.

The Account Manager oversees customer import/export needs, manages operations, solves shipment issues, quotes rates, ensures billing accuracy, and maintains compliance with regulations.

Provide on-site Level 2 desktop and end-user support, administer Intune and Azure AD, image and manage user hardware, troubleshoot OS/hardware/print issues, document processes, automate tasks with PowerShell/CMD, and handle escalation calls including after-hours.