Teams at Ascenda

Support the Director and VP in executing strategic client and partner initiatives across the Americas. Coordinate cross-functional delivery of loyalty and rewards campaigns, manage operational requests and escalations, monitor campaign performance and reporting, and help identify product and growth opportunities to retain and grow airline, hotel, and loyalty partners.

Support the Director and VP to manage and grow airline, hotel, and loyalty partnerships across the Americas. Coordinate cross-functional delivery of commercial initiatives and marketing campaigns, analyze performance, develop client insights, participate in business reviews, and support new product and strategic opportunities to drive client growth and engagement.

The Technical Operations Engineer ensures system reliability through monitoring, troubleshooting, and incident management while collaborating with cross-functional teams and building dashboards using observability tools.