Teams at Ascend Technologies

Designs and delivers .NET and Azure application features, REST APIs, integrations, and modernization components. Leads legacy refactoring, data-access improvements, CI/CD maturity, secure coding, resiliency, testing, and observability efforts. Participates in architecture and design reviews, develops technical backlogs, performs code reviews, and mentors engineers. The role supports migration from monolithic systems to scalable, modular Azure-hosted solutions while delivering independently with minimal supervision.

Supports and monitors customer networks, servers, applications, and infrastructure in a 24/7 environment. Responsibilities include outage triage, troubleshooting, incident escalation, system and network configuration, monitoring-tool administration, mobile device and cloud application support, patching, testing, documentation, trend analysis, and basic digital forensics. The role also assists with security improvements, technology rollouts, equipment diagnostics, and performance reporting. Strong communication and flexible scheduling are required.

Provides escalated support, administration, troubleshooting, and project implementation for Microsoft 365 and Azure client environments. Manages Exchange hybrid deployments, SharePoint, Teams, OneDrive, Intune, Entra ID, security controls, virtual servers, and cloud-based solutions. Leads incident resolution, root-cause analysis, documentation, client consultations, infrastructure upgrades, and technology evaluations. Requires advanced PowerShell, strong Microsoft cloud expertise, client-facing communication, and the ability to work independently on complex technical issues.