Teams at ASCAP

Lead project execution from discovery to launch for Product Team, owning timelines, risk mitigation, change control, documentation, and stakeholder sign-off. Establish and maintain PM processes, manage requirements, create JIRA tickets, coordinate testing and vendor SOWs, and drive cross-functional collaboration with Legal, Security, Technology, Marketing, and Senior Leadership.

Lead Licensing & Finance Engineering: set technical vision, drive delivery, mentor and grow a 25+ engineer team, improve Agile/DevSecOps practices, manage integrations (Salesforce, AWS, ERP), and oversee budgeting, hiring, and stakeholder collaboration.

Lead and improve IT support functions across ASCAP, managing Support Technicians, incident escalation, SLAs/KPIs, process and service integration, vendor relationships, documentation, and coaching to deliver high-quality conferencing/AV and IT services. Drive optimization, reporting, and roadmap development aligned with business needs.