Jobs at Arthur Grand Technologies Inc

Provide application support and help desk assistance to end users. Responsibilities include troubleshooting IVR, digital, and website issues; tracking incidents; escalating problems; and delivering clear customer service. The role is an intermediate-level, long-term contract based onsite in Toronto, with bilingual English/French openings and a mandatory in-person interview.

Lead electrical engineering projects from concept through construction, overseeing multidisciplinary coordination, construction documents, quality practices, client relationships, and business development. Serve as a discipline leader, coordinate with clients and construction partners, mentor team members, contribute to professional development, and deliver technically sound solutions aligned with project goals, schedules, budgets, and quality standards.

Provide systems administration and desktop support: provision, install, configure, monitor, maintain, and secure servers, desktops, and related infrastructure. Perform backups, patching, user account management, Tier III troubleshooting, hardware support, performance tuning, and documentation to ensure system availability and operational integrity.

Senior .NET Core Developer responsible for designing, developing, testing, and maintaining .NET web applications and backend services. Work includes C#, ASP.NET MVC, Web API, front-end JavaScript frameworks (jQuery/React/Angular/Blazor), database development with Oracle/PL‑SQL and SQL Server, automated builds via Microsoft Team Foundation, and participation in Agile SDLC.

Lead and deliver IT projects across the full lifecycle using Agile, SAFe, Waterfall and Kanban. Manage schedules, scope, risks, resources, stakeholder communications, Agile ceremonies, team productivity, and adherence to VDOT/VITA project practices. Mentor teams, support product backlog management, track metrics, and drive continuous improvement.

Install, configure, and maintain LAN/WAN connectivity and network hardware/software. Monitor availability and performance, respond to Tier 1/2 incidents, implement security controls, configure routers/switches/VLANs, manage DNS/DHCP, document changes and inventory, assist with deployments and troubleshooting, and support threat hunting and mitigation efforts.

Conduct internal IT audits and risk assessments, guide audit staff, and communicate findings to management while developing audit plans.