Teams at Arrow Financial Corporation

Manages personal insurance accounts by quoting new business, reviewing coverage, processing policy changes, collecting premiums, and handling claims. Builds relationships with existing and prospective customers, identifies coverage needs, solicits referrals, documents account activity, resolves issues, and collaborates with internal teams. Provides customer education, training, and high-quality service while meeting deadlines and company procedures.

Manages enterprise security operations, including security monitoring, incident response, vulnerability management, threat hunting, DLP, compliance, and security reporting. Leads, coaches, and develops security analysts while managing SIEM, SOAR, EDR/XDR, and related tools. Collaborates with infrastructure, application, cloud, and network teams to strengthen security practices and oversees investigations, remediation, and recovery. The role is fully onsite in Glens Falls, New York.

Manages personal insurance accounts by quoting new business, reviewing coverage, processing policy changes, collecting premiums, reporting claims, and advising customers on risks and coverage needs. Develops referrals and prospective customer relationships while maintaining accurate account records and delivering timely service. Collaborates with agency teams, supports customer and coworker education, and may provide training and guidance. Requires insurance expertise, licensing, strong organization, communication skills, and proficiency with insurance systems and Microsoft Office.