Teams at Arnie Bauer Cadillac Buick GMC

Leads new car sales operations and team performance while supporting finance and insurance activities. Responsibilities include managing CRM usage, inventory, marketing, deal profitability, customer satisfaction, closing ratios, follow-up standards, and sales coaching. The role is accountable for unit volume, gross profit, finance penetration, CSI scores, online reputation, inventory aging, and inventory turnover. Full-time availability includes evenings and Saturdays.

Lead a multi-site BDC team to define lead processes, mine CRM opportunities, manage Matador AI and Cognitgo workflows, create "Best Quote" templates, enforce SOPs, run daily audits, coach agents, and turn data into sold units meeting monthly brand targets.