Teams at Armstrong Transport Group

Build and update loads in a transportation management system, coordinate with capacity and other departments, communicate with customers, provide quotes and resolutions, track shipments, enter order details, update statuses, and provide proofs of delivery.

Build and maintain carrier relationships, source reliable freight capacity, negotiate carrier rates, protect margins, and resolve service challenges. Collaborate with account executives, agents, and internal teams to support coverage decisions, carrier performance, load-volume goals, and network growth. The role requires transportation market knowledge, relationship management, negotiation, and the ability to prioritize high freight volumes in a fast-paced environment.

Leads cargo claims operations, managing a portfolio of 90+ active and complex high-value claims. Responsibilities include claim investigation, documentation, negotiation, salvage and recovery decisions, insurance coverage administration, regulatory reporting, deadline management, process improvement, and mentoring claims staff. The role works with customers, shippers, carriers, consignees, and agents while ensuring accurate and compliant claim resolution.