arketa Benefits Overview

Own the strategy, process design, metrics, and partner success for Arketa’s embedded payroll offering. Design onboarding, support, escalation, documentation, and handoff processes; track operational performance; support complex partner relationships; manage the payroll provider; coach an Implementation Account Manager and Payroll Specialist; and coordinate with Product, Engineering, Compliance, and Customer Success to improve implementations and support.

Own Arketa’s accounting function, including bookkeeping, month-end close, financial reporting, audits, tax coordination, internal controls, AP, and AR. This hands-on role will build accounting processes from the ground up, manage external auditors and tax partners, improve GL accuracy, and support leadership decision-making. The position begins as an individual contributor with a path to leading a small accounting team.

Own the full onboarding lifecycle for migrating fitness studios: kickoff, data mapping, migration coordination, platform configuration, and training through go-live. Manage partner relationships and pipelines in HubSpot, validate migration exports, handle Stripe billing transitions, respond to partners within 24 hours, and surface product/process feedback to improve the experience.