Jobs at Arizona Arthritis & Rheumatology Associates

Supports clinical trials by screening and enrolling eligible patients, explaining informed consent, documenting adverse events, scheduling visits and follow-up testing, monitoring protocol compliance, and extracting clinical data from medical records for case report forms. The role involves continuous patient interaction, coordination with research staff and investigators, exposure to laboratory equipment and biological specimens, and maintaining accurate, organized study documentation.

Verify insurance eligibility and benefits for infusion patients, obtain authorizations, coordinate referrals and reorders, flip and maintain the infusion schedule at least ten business days ahead, use insurance portals (and EHR/NextGen), answer patient/insurer inquiries, perform clerical tasks, and protect patient privacy.

Supports infusion RNs in a rheumatology clinic by greeting patients, collecting histories and vital signs, drawing labs, administering injections and premixed medications, inserting and removing IVs, documenting care, maintaining sterile conditions, managing supplies, and protecting patient confidentiality.

Coordinates infusion therapy by managing insurance eligibility, benefits verification, prior authorizations, referrals, clinical screening, scheduling data, and patient or provider inquiries. The role supports timely, safe treatment while coordinating with patients, healthcare providers, and internal departments. Medical terminology and insurance authorization experience are required; medical or insurance field experience and NextGen experience are preferred.

Supports infusion registered nurses in a rheumatology infusion suite by greeting and preparing patients, collecting forms, taking vitals and weights, conducting pre-infusion questionnaires, drawing labs, administering injections, assisting with IV discontinuation, documenting care, maintaining sterile conditions, managing supplies, scheduling appointments, answering inquiries, and protecting patient confidentiality.

Manage unblinded clinical trial pharmacy responsibilities including preparation and dispensation of investigational IV and SC medications, ensure chain of custody and protocol compliance, travel to sites ~2-3 days/week, complete regulatory training and documentation, and provide professional patient and team support.

Manages unblinded clinical trial pharmacy responsibilities, including investigational medication preparation, dispensing, administration, inventory accountability, chain of custody, monitoring visits, staff training, and protocol compliance. Travels frequently among Arizona sites and supports sponsors, investigators, and unblinded staff. The role requires a licensed RN or LPN, strong organization and communication skills, reliable transportation, and willingness to travel regularly, including occasional out-of-state investigator meetings.

Supports infusion RNs in a rheumatology clinic by greeting patients, scheduling appointments, collecting vitals and labs, administering injections and premixed medications, inserting and removing IVs, documenting care, maintaining sterile conditions, managing supplies, obtaining medical records, and protecting patient confidentiality.

Leads the clinical research technology team and manages enterprise systems including EDC, CTMS, eRegulatory, analytics, and collaboration platforms. Oversees system design, implementation, quality, security, privacy, compliance, integrations, documentation, training, audits, and stakeholder escalations. Supervises staff, assigns priorities, conducts performance management, and develops technology strategy. Requires collaboration with clinical, regulatory, operational, and administrative teams to improve research systems and data integrity.

Manage and resolve unpaid insurance account balances by researching claims, authorizations, and EOBs; contact payers via phone/email/portals; write appeals; escalate systemic payer issues; follow adjustment policies; answer patient billing inquiries.

Provide clinical support in the infusion suite: greet patients, take vitals and weights, perform pre-infusion screening, draw labs, start/monitor/discontinue IV infusions and injections, document vitals and medication administration, answer patient questions, schedule appointments, maintain sterile environment and drug/supply inventory, safeguard patient privacy, and assist providers and infusion MAs as needed.

Manage clinical research staff and daily operations across assigned sites, provide training and mentorship, ensure protocol and regulatory compliance, oversee recruitment and enrollment goals, conduct site visits and quality assurance, manage budgets/contracts, and serve as escalation point between sites, sponsors, and CROs.

Serve as liaison between providers and patients: manage messages, authorizations, medication refills, orders for labs/radiology, process documentation and medical records, verify prior authorizations, ensure HIPAA-compliant communication, escalate clinical concerns to providers, and prepare charts for follow-up appointments.