Teams at ARHS Group

Business Analyst responsible for eliciting and managing requirements, modeling business processes and capabilities, evaluating solution options, and supporting software lifecycle delivery. The role focuses on ERP and ServiceNow implementations, process optimization, business case analysis, testing, quality assurance, change management, stakeholder communication, and transition planning across areas including logistics, asset management, finance, HR, legal, and project management.

Experienced Business Analyst supporting complex digital transformation initiatives for EU institutions. Responsibilities include eliciting and managing requirements, modeling legislative and regulatory processes with BPMN and UML, creating functional specifications and user stories, defining acceptance criteria, supporting testing and UAT, facilitating stakeholder collaboration, maintaining traceability, and contributing to process standardization, data validation, and continuous improvement.

Acquire new IT-sector clients, manage existing customer relationships, identify business opportunities, understand client needs, and propose tailored IT services and technical staffing solutions. The role collaborates with sales, recruitment, delivery, and marketing teams, supports proposals and bids, monitors market trends and competitors, and maintains accurate customer information. Strong communication, negotiation, business development, and knowledge of the Belgian private IT market are important.