Teams at Ardmore Home Design, Inc.

Reviews and processes claims for damaged, defective, or missing products; verifies documentation, determines resolutions, maintains accurate records, and communicates outcomes to clients and internal teams. Collaborates with Quality Control and cross-functional partners to investigate root causes, identify product trends, and improve claims processes and documentation.

Oversee global logistics strategy and international import/export operations, including multimodal transportation, customs compliance, trade documentation, freight negotiations, vendor management, and shipment problem resolution. Lead a logistics team, manage carriers and brokers, monitor KPIs, optimize costs, and improve supply chain processes using ERP and logistics systems. Ensure compliance with CBP, PGA, FLEGT, CITES, and other trade requirements.

Creates primarily digital and some print creative, including web banners, email graphics, digital ads, social videos, catalogs, lookbooks, guides, mailers, and sales collateral. Maintains brand consistency, prepares print-ready files, manages revisions and competing deadlines, fulfills internal asset requests, organizes design files, and collaborates with marketing and brand leadership. The role requires strong typography, layout, color, prepress, communication, and project organization skills.