Teams at Ardent Principles, Inc.

Oversee Tier 1 and Tier 2 technical operations supporting enterprise networking, cybersecurity monitoring, and Azure environments. Manage maintenance windows, infrastructure changes, outages, service restoration, vendor escalations, and monitoring coverage. Track operational trends and identify improvements to automation, escalation processes, and service effectiveness. Coordinate with carriers, ISPs, OEMs, Microsoft, cloud providers, and managed service providers while supporting secure, stable mission infrastructure.

The Network Engineer performs advanced troubleshooting across network, cloud, infrastructure, and security environments. Responsibilities include correlating Microsoft Sentinel and Azure data, resolving complex incidents, coordinating with carriers, ISPs, vendors, and cloud providers, validating service availability after maintenance, reviewing implementation impacts, monitoring operational changes, escalating issues, and recommending improvements to monitoring, processes, and automation.

Designs, develops, deploys, and maintains secure custom applications in AWS environments. Responsibilities include supporting data collection and exploitation workflows, leading agile teams, assisting diverse users, creating training and documentation, translating user needs into technical requirements, managing source code repositories, addressing security vulnerabilities, maintaining accreditation, administering databases, and performing data preparation and application operations.