Teams at Arctic Wolf

Lead product strategy and execution for Arctic Wolf's XDR offering, unifying telemetry, detections, investigations, and response across endpoint, identity, network, cloud, and SaaS. Define roadmap, partner with engineering, data, AI, services, and GTM, operationalize proof‑of‑value metrics, and build a high‑performing product team to scale XDR as a platform supporting MDR and customer‑managed models.

The Channel Account Manager will build relationships with partners, drive sales growth, manage partnerships, and achieve revenue goals in assigned territories.

Lead and scale a global technical support organization (Level 2/3) delivering customer-facing incident resolution, major incident command, I&O support, triage, metrics/dashboards, process improvements, tooling automation, and cross-functional escalations to ensure high service quality and customer satisfaction.