Arch Amenities Group Benefits Overview

Greets and assists members and guests, explains facility amenities, manages access, enrolls members, makes reservations, processes payments, reconciles transactions, maintains inventory and cleanliness, reports incidents, and supports facility operations and events. The role requires strong customer service, communication, organization, professionalism, physical stamina, and availability for nights, weekends, and holidays.

Leads spa reception operations, including front desk staff training and supervision, scheduling, guest service, financial reporting, facility inspections, opening and closing procedures, maintenance coordination, access control, orientations, and wellness or special-event programming. The role helps ensure guest satisfaction, operational compliance, adequate staffing, and a safe, well-maintained facility. Work includes varied nights, weekends, and holidays, with prolonged standing and occasional lifting.

Greets and assists spa guests and members, explains amenities, answers inquiries, schedules services, processes payments, reconciles transactions, maintains supplies and cleanliness, supports facility access and safety, and communicates operational issues. The role requires excellent customer service, organization, professionalism, basic computer skills, money-handling ability, and availability for nights, weekends, and holidays.