Teams at ArboStar

Manage post-sale relationships for SMB and VIP customers, drive adoption and retention, conduct QBRs, monitor health scores and usage, coordinate escalations with Support/Product, and maintain CRM records while identifying upsell opportunities.

Perform outbound cold calls and handle inbound prospect calls to qualify leads, verify demo details, and schedule appointments for Account Executives. Log activity in CRM, collaborate with Sales and Marketing, and apply feedback to improve performance. Opportunity for expanded responsibilities and advancement.

Lead onboarding for new clients in the tree care and landscaping vertical: configure systems, migrate data, run integrations, train users, monitor payments, identify upsell opportunities, update knowledge bases, and collaborate with Sales, Product, and Developers to ensure successful platform adoption.