Teams at Aravo Solutions - Third-Party Risk Management

Designs, maintains, and improves CI/CD pipelines, infrastructure as code, cloud and hybrid environments, observability, security, and incident management for a multi-tenant SaaS platform. Collaborates with engineering teams to improve operational excellence, scalability, reliability, and cost efficiency; diagnoses customer issues; participates in Agile practices; mentors engineers; and provides 24/7 support coverage.

Own and grow strategic Global 2000 accounts, especially Federal and Aerospace & Defense customers. Drive expansion revenue, retention, renewals, and adoption through executive relationship management, account planning, complex negotiations, and cross-functional collaboration. Navigate government procurement, contracting, compliance, and security requirements while tracking account performance, pipeline, and forecasts. Deliver executive presentations and align SaaS solutions with customer priorities.

Design and build a production AI agent platform with RAG pipelines, document parsing, structured data mapping, and multiple agent types. Deploy and operate ML models on GPU infrastructure while ensuring scalability, security, compliance, observability, and performance in a multi-tenant cloud environment. Collaborate with Product Management and engineering teams, provide technical leadership through design and code reviews, and mentor engineers.