Teams at Aramya

Respond to customer queries through chat, resolve complaints, document issues in internal systems, coordinate with delivery partners, escalate complex cases, gather customer feedback, and follow support SOPs. The role requires handling multiple chats, maintaining accurate records, and delivering empathetic, solution-oriented written support on a six-day rostered schedule.

Own end-to-end talent acquisition for non-IT corporate roles, including sourcing through job boards, consultants, referrals, and professional networks. Conduct high-signal candidate screenings, assess organizational fit, manage recruitment dashboards and hiring metrics, and oversee candidate experience through joining. The role requires building hiring processes from the ground up in a fast-growing fashion and lifestyle company.

Execute and manage Meta and Google advertising campaigns, track performance KPIs, prepare weekly reports, coordinate creative assets, conduct competitor and trend research, and support offline marketing, website merchandising, influencer operations, and cross-functional initiatives. The role requires strong numerical analysis, paid media experience, program management, and proficiency with Google Sheets and AI tools.