Jobs at Aptive Environmental, LLC

Leads a local pest control field operations team, overseeing customer and employee retention, revenue, labor utilization, payroll, service quality, compliance, licensing, and KPI performance. The supervisor develops employees, manages goals and performance dashboards, executes improvement plans, supports service standards, provides customer service, and performs pest control services when needed.

Leads enterprise workforce planning, capacity modeling, scenario analysis, and workforce technology optimization across call center and field operations. Develops scalable workforce strategies, partners with Finance and executive leadership on budgeting and labor economics, defines performance KPIs, and drives automation and process improvements. Influences cross-functional stakeholders across Operations, Finance, HR, and Technology through advanced analytics and strategic recommendations.

Leads a local pest control field operations team, managing customer and employee retention, labor utilization, payroll, service quality, compliance, performance metrics, and KPI achievement. The supervisor develops team members, implements improvement plans, coordinates with operations leadership and training staff, performs pest control services, and ensures efficient route completion. The role also requires obtaining applicable licenses, maintaining regulatory compliance, and delivering strong customer service.

Leads a local pest control field operations team, overseeing customer and employee retention, labor utilization, payroll, service quality, compliance, KPIs, and performance improvement. Supervises Service Professionals, manages goals and dashboards, supports training and development, performs pest control services, ensures route completion, and collaborates with operations leadership. Requires obtaining and maintaining applicable licenses, managing customer service standards, and maintaining safe, efficient field operations.

Manages an Indianapolis service center’s operations, workforce, inventory, fleet, payroll, hiring, retention, training, customer service, and financial performance. Balances labor utilization with production, monitors KPIs and performance dashboards, manages operational goals, and ensures safe, efficient, high-quality service delivery. Collaborates with regional operations, recruiting, training, and continuous improvement teams to implement growth and performance initiatives.

Manages a pest control service center, overseeing customer and employee retention, profitability, labor utilization, inventory, fleet, staffing, payroll, performance metrics, training, and operational efficiency. Partners with regional leadership, recruiting, talent, and training teams to implement improvement plans, maintain staffing, develop employees, meet KPIs, and deliver quality customer service.

Leads Aptive’s AI strategy and roadmap while personally delivering production machine-learning systems for forecasting, route optimization, retention, pricing, lead qualification, and customer and technician support. Builds and manages the ML and data science team, partners with data engineering on infrastructure, establishes model deployment and monitoring practices, and oversees responsible AI governance. The role requires measurable business impact, executive-to-engineering communication, and hands-on model and pipeline review.

Scrum Master supporting multiple software engineering teams by facilitating Scrum ceremonies, removing impediments, coordinating dependencies, improving sprint predictability, reporting delivery metrics, and coaching engineers, managers, and product partners. The role requires strong communication, influence without authority, and hands-on Agile process improvement. Candidates need at least three years of Scrum Master, Agile coach, or delivery lead experience, plus Jira reporting proficiency. CSM, PSM, scaled frameworks, and field service, logistics, payments, billing, or data platform experience are preferred.

Leads Aptive’s demand generation strategy across paid, affiliate, marketplace, partner, and upper-funnel channels. Owns acquisition budgets, marketing technology, attribution, forecasting, experimentation, lead quality, and conversion optimization. Partners with sales, operations, finance, technology, analytics, and legal to improve acquisition efficiency, revenue, retention, and customer value. Manages a marketing technology leader and team, agencies, and external partners while presenting investment recommendations to executive leadership.

Own the end-to-end architecture for Aptive’s customer, sales, field-service, billing, and analytics platforms. Lead migration from legacy systems to scalable modern services, establish API, event, data, security, and observability standards, and design integrations with payments, communications, CRM, and field-service systems. Partner with data engineering on Snowflake and dbt interfaces, build reference implementations and proofs of concept, mentor engineers, document architectural decisions, and ensure scalability, reliability, security, and cost effectiveness.

Own the end-to-end enterprise telephony platform, including Genesys Cloud architecture, routing, IVR, reporting, Twilio SIP trunking, call quality, integrations, AI contact-center initiatives, compliance, monitoring, and disaster recovery. Build custom CRM integrations using APIs and webhooks, manage vendors, translate call-center goals into measurable platform improvements, resolve escalations, establish standards, and mentor the telephony team.

Manages a pest control service center, overseeing customer and employee retention, staffing, payroll, inventory, fleet, labor utilization, EBITDA, KPIs, training, and operational efficiency. Leads hiring and performance management, coordinates with regional and continuous improvement teams, implements improvement plans, and ensures safe, high-quality service delivery. Builds a positive team culture while managing goals, dashboards, sales training, and customer service standards.

Leads the enterprise cybersecurity strategy, security roadmap, policies, budget, and security organization. Oversees security engineering, SecOps, GRC, risk remediation, payment and customer-data protection, monitoring, vulnerability management, incident response, compliance audits, privacy, and third-party risk. Reports security posture to executive leadership and develops company-wide security awareness.

Leads marketing performance measurement across paid media, CRM, web, SEO, owned, and offline channels. Ensures KPI reporting accuracy, develops dashboards, analyzes experiments and attribution, supports forecasting and ROI analysis, and translates marketing data into actionable recommendations. Partners with channel owners, Finance, and analytics teams to improve campaign performance, reporting standards, budgeting, and strategic decision-making. Presents insights to marketing leadership and manages reporting improvements in a fast-paced environment.

Manages service center operations, including customer and employee retention, staffing, hiring, payroll, inventory, fleet, labor utilization, EBITDA, KPIs, and performance goals. Oversees supervisors and service professionals, supports training and sales development, implements improvement plans, and collaborates with regional operations, recruiting, talent, and continuous improvement teams to ensure safe, efficient, high-quality service delivery and a positive team environment.