Aptia Group Benefits Overview

No specific responsibilities listed. Likely involves supporting pension scheme events administration, client communications, documentation, and contributing to service delivery within Aptia.

Provide technical pensions administration support for clients and scheme members, perform and peer-review complex DB calculations, handle enquiries, monitor MI and project income, advise on legislative/procedural changes, coach junior staff, identify process improvements and revenue opportunities, and ensure work is delivered to budget and service standards.

Lead operational delivery for a portfolio of pension administration clients (BPA focus). Manage Operations Managers and teams, oversee capacity planning, workforce and resource management, drive continuous improvement, handle service recovery, monitor risk/compliance, implement regulatory and business changes, manage budgets, and build stakeholder relationships to ensure high-quality client and member outcomes.