april Benefits Overview

Lead a large remote team of tax professionals to deliver high-quality tax preparation and consultations. Oversee daily operations, capacity, KPIs, SLAs, and escalations. Build workflows, drive performance, and collaborate with product and engineering to improve tools and customer experience.

Manage and grow april's key bank partnerships by onboarding partners, executing joint initiatives, and launching new offerings. Build partner management models, coordinate cross-functional teams, drive stakeholder engagement, and ensure successful deal execution and retention through strategic, product-centric partnership work.

Lead the SRE/DevOps team, ensuring the reliability and security of GCP-based platforms, managing IT functions, and collaborating with engineering and compliance for incident response and observability.