april Benefits Overview

Provide help desk support, manage employee onboarding and offboarding, administer macOS devices and user access through MDM and SSO platforms, troubleshoot hardware, software, network, and meeting-room systems, triage first-line EDR alerts, support compliance evidence collection, and maintain IT documentation.

Guide clients through pre-sales solution design, technical demonstrations, onboarding, integrations, testing, launch, and post-launch optimization. Serve as the primary technical advisor for partner implementations, troubleshoot data flows and configurations, create technical documentation, and collaborate with Product and Engineering to influence roadmap priorities. The role requires strong REST API, webhook, JSON, SQL, data integration, communication, and consultative problem-solving skills.

The Staff Full Stack Engineer will lead engineering initiatives, design and build scalable systems, promote best practices, and collaborate with cross-functional teams to improve user experiences.