Teams at AppZen

Own Salesforce-driven Sales Operations across the GTM organization, including deal closure, Lead-to-Cash workflows, data hygiene, revenue reporting, renewals, and account handoffs. Provide Salesforce administration, maintain dashboards, reconcile revenue data, resolve Deal Desk requests, and support territory planning. Lead process improvement initiatives, documentation, stakeholder coordination, and AI-enabled workflow automation to improve operational efficiency and reduce manual work.

Administer global IT infrastructure across networks, endpoints, servers, cloud accounts, and SaaS applications. Manage onboarding, offboarding, assets, monitoring, incident response, support escalation, security compliance, automation, integrations, disaster recovery, documentation, vendors, and IT metrics. Mentor junior staff and provide Tier 2/3 technical support while maintaining reliable, secure, and scalable systems across distributed offices.

Define AppZen’s B2B payments product strategy, select and manage payment infrastructure partners, and own payment integrations from architecture through production. Design payment execution, monitoring, reconciliation, fraud prevention, and AI automation within enterprise controls. Translate complex payment requirements into scalable capabilities while collaborating with engineering, legal, compliance, sales, customer success, marketing, and external providers. The role requires hands-on experience with payment products, processors, banks, APIs, and enterprise payment lifecycles.