Jobs at Applecart

Provide first-line technical support for internal users by triaging tickets, resolving Tier 1 and 2 issues, distinguishing user questions from software bugs, and managing escalations and incidents. Investigate backend issues using SQL, DataDog, logs, and APIs while documenting workflows and reproduction steps for developers. The role also supports user enablement and helps establish scalable support processes in a growing startup.

Leads and develops a team of researchers through onboarding, training, performance management, and direct oversight. Ensures client audiences are delivered on time by managing project priorities, understanding the internal technology platform, improving workflows, and reducing operational workload. The role also leads initiatives to streamline research processes and maintain high-quality output while supporting a fast-paced, entrepreneurial environment.

Serve as a strategic extension of the Co-CEO, coordinating company-wide priorities, operating cadence, strategic initiatives, annual planning, executive communications, and cross-functional execution. Oversee the Office of the CEO, support leadership effectiveness, resolve blockers, develop scenario-planning materials, and help scale business operations across finance, strategy, and revenue enablement.

Lead and coach a multi-layered client services team managing digital paid-media campaigns for Fortune 500 and public-sector clients. Oversee campaign strategy, activation, reporting, cross-functional escalation, hiring and enablement, and ensure high-quality delivery across LinkedIn, Meta, Google, programmatic and other channels.

Project manage marketing, communications, and digital advertising campaigns for multiple client accounts. Responsibilities include client coordination, meeting and timeline management, audience creation and quality assurance, campaign delivery, reporting, documentation, and cross-functional collaboration. The role requires accurate execution, strong communication, organizational skills, and proficiency with PowerPoint and Excel in a fast-paced hybrid New York City environment.

Own Applecart’s enterprise-wide learning programs, including onboarding, education initiatives, LMS administration, instructional content, and knowledge management partnerships. Manage LMS vendors, design scalable learning experiences, coordinate multiple concurrent programs, and measure organizational engagement and effectiveness. The role requires strong instructional design, communication, project management, organization, and autonomous execution in a fast-paced hybrid New York City environment.

As a Senior Full-Stack Software Engineer, you will develop and enhance software platforms, focusing on backend services, APIs, and front-end applications, while mentoring junior developers and collaborating with cross-functional teams.

The Research Specialist will assist the research team at Applecart in delivering data and strategic tools to stakeholders through research tasks, data entry, and by identifying publicly available data sources.

As Head of Deal Strategy, lead and optimize Applecart's commercial deals, collaborate with senior leadership, and create compelling pricing strategies for enterprise clients while managing complex deal structures.

As a Senior Engineer, you'll design and build application infrastructure, improve operational efficiency, and collaborate with teams while ensuring performance and scalability.

The Business Development Operations Lead collaborates with senior team members to support early-stage business deals, develop client pitches, and conduct detailed research on prospects.

The Digital Media Associate assists with media planning, ad trafficking, and client account management while supporting the Client Services team in optimizing advertising campaigns.

The Principal Product Manager will lead product vision for measurement and insights, collaborating with teams to define strategy and client needs, and managing product launches to track success metrics.

Lead the architecture of the Revenue Operating System, driving automation across Marketing, Sales, and Success while ensuring data integrity and effective workflow integration.

The Director will manage high-stakes client relationships, provide strategic counsel, drive revenue growth, and oversee cross-functional collaboration in digital advertising for major corporate clients.