Apideck
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Cloud • Enterprise Web • Fintech • HR Tech • Information Technology • Software
Manage onboarding and implementation for B2B SaaS and fintech customers using accounting and financial-data APIs. Map customer needs to accounting data models, troubleshoot integrations with developers, investigate API and connector issues, monitor customer health, support renewals, and translate feedback into product improvements. The role also contributes to customer success playbooks, tooling, and AI-enabled processes.
