Teams at A.P. Moller - Maersk

Coordinates communication among haulers, delivery teams, drivers, call center staff, and client teams. Conducts on-site oversight to ensure procedures are followed, manages hauler recruitment and performance, maintains vendor relationships, resolves shipping and damage issues, supports customers, and prepares operational performance reports.

Provides administrative and coordination support to site leadership, including calendar and meeting management, travel arrangements, expense and invoice processing, event coordination, executive visit logistics, and communication with vendors, facilities, IT, and employees. The role requires strong organization, confidentiality, responsiveness, Microsoft Office skills, and a Category B driving licence while working onsite five days per week in Warsaw.

Manage post-onboarding customer relationships by handling queries, cases, contracts, disputes, and service-quality issues. Maintain accurate case updates, perform administrative and operational tasks, follow standard procedures, escalate complex matters, and collaborate with internal teams to ensure timely resolution and a strong customer experience. This is a full-time office-based night-shift role supporting global logistics operations.