Jobs at AOPA

Owns the Salesforce CRM platform’s configuration, support, backlog, sprint delivery, requirements gathering, user acceptance testing, release coordination, data quality, and system strategy. Acts as the primary liaison between business stakeholders, Salesforce administrators, and developers. The role facilitates Scrum ceremonies, translates business needs into user stories, supports solution design and integrations, and coordinates change management, documentation, and end-user adoption.

Coordinates marketing campaigns from intake through launch, managing schedules, deliverables, dependencies, approvals, assets, and stakeholder communication. Partners with creative, digital, web, email, social, data, analytics, vendors, and agencies to keep projects on track. Maintains campaign calendars, asset libraries, documentation, status reports, and performance reporting. Identifies risks and resource constraints, supports workflow improvements, verifies brand and compliance requirements, and coordinates revisions and launches. The role also uses approved AI tools to improve productivity while ensuring accuracy and confidentiality.

Supports organization-wide business intelligence by collecting, validating, analyzing, and visualizing data. Builds and maintains Salesforce and Tableau dashboards, tracks KPIs, analyzes web engagement using Google Analytics and BigQuery, develops audience models and datasets, and improves data governance and automation. Translates complex findings into actionable recommendations for technical and non-technical stakeholders while collaborating across departments.

Supports AOPA advocacy communications by writing, editing, and coordinating articles and social media content. Collaborates with Government Affairs and Communications teams, serves as a liaison to the Social team, and develops relationships with aviation and transportation reporters to strengthen thought leadership. The role requires strong public writing, editing, communication, organization, and time-management skills, along with proficiency in Microsoft Office 365 and an interest in aviation.