Teams at Answers in Genesis

Supports the Director of Operations in leading daily museum operations, coordinating department managers, improving systems and workflows, ensuring SOP and service-standard compliance, managing guest-environment needs, supporting staffing and logistics decisions, and assisting with departmental budgets. The role also promotes staff development, cross-department collaboration, exceptional guest experiences, and the organization’s faith-based mission.

Leads AV staff and manages audio-visual systems supporting daily attraction operations, live events, installations, maintenance, and technical support at Ark Encounter. Responsibilities include staffing, scheduling, coaching, equipment upkeep, event coordination, purchasing, system software maintenance, and team development. The role requires flexible weekend availability, physical capability, live production and AV maintenance experience, technical knowledge across multiple AV platforms, and adherence to Answers in Genesis’ faith-based mission.

Supports daily attraction operations across admissions, guest services, housekeeping, culinary, and retail. Learns departmental workflows, assists with events and peak-period operations, contributes to guest experience improvements, and provides feedback on guest flow, communications, and staffing efficiency. Participates in strategy discussions, professional development, and apologetics courses while promoting the organization’s mission and service standards.