Teams at Ansira

Owns client growth, retention, renewals, account strategy, pipeline generation, forecasting, and commercial execution. Builds senior client relationships, communicates business value, identifies whitespace and risks, converts opportunities into revenue, develops executive business review narratives, and coordinates cross-functional teams. Coaches team members while escalating margin, pricing, enterprise, and contract risks.

Supports planning, negotiating, executing, and stewarding traditional media buys across radio, television, out-of-home, print, and direct mail. The role evaluates vendors, manages insertion orders and trafficking, monitors delivery, validates post-buy reporting, identifies optimization opportunities, supports billing reconciliation, and coordinates with internal teams and international partners to ensure accurate campaign execution.

Provides customer support through incoming calls, chats, and emails in English. Resolves routine questions, researches issues, documents tickets, follows scripts and procedures, and meets customer service performance metrics. The role requires clear communication, active listening, empathy, problem-solving, reliability, and adaptability while working in a 24/7 environment, including weekends. Associates also attend training and meetings and may complete administrative tasks.