Benefits at Ansira

The Sr. Manager, Local Marketing Support leads Brandmuscle's customer service team, ensuring service level metrics are met. They manage team training, track performance metrics, provide feedback and improve support processes while collaborating with corporate clients and internal departments.

The Software Engineer will write, document, and maintain code according to specifications, conduct integration testing, manage reported bugs, and produce high-quality code. This role involves utilizing various technologies and adhering to established methodologies in a collaborative environment focused on customer empathy and clean coding practices.

The LMS-Specialist is responsible for providing customer service support by handling incoming calls from clients' customers, addressing routine questions, and resolving issues. The role involves documenting calls, meeting performance metrics, and collaborating with team members to ensure customer satisfaction.