Teams at Anne Arundel Dermatology

Supervise and support a front desk team in a high-volume dermatology clinic. Responsibilities include coordinating staffing and workflow, coaching employees, handling patient check-in and checkout, scheduling, insurance verification, payments, patient concerns, compliance, and process improvement. The supervisor partners with the Clinic Manager to maintain efficient patient flow, service quality, and daily clinic operations.

Prepare and process frozen tissue specimens for Mohs micrographic surgery, including grossing, embedding, cutting, staining, and microscopic examination. Maintain cryostats and laboratory equipment, prioritize specimens, document quality-control activities, and follow CLIA, OSHA, infection-control, and safety standards. Collaborate with Mohs surgeons and laboratory staff to support timely, accurate surgical workflows.

Greets and assists dermatology patients during check-in and check-out, schedules appointments, manages referrals and phone communications, verifies charts and signatures, collects payments, updates records, supports billing and insurance processes, maintains inventory, balances end-of-day payments, and distributes correspondence. The role requires professionalism, empathy, organization, HIPAA knowledge, EMR experience, and occasional coverage at local offices.