Teams at Amperon

Lead and develop the Customer Success team, own gross dollar retention and account health, partner with Sales on renewals and expansion, translate customer feedback to Product and Data Science, modernize CS tooling and incorporate AI into the retention and expansion motion.

Own the European technical sales and post-sale customer success motion: run end-to-end technical trials, manage onboarding, adoption, renewals and expansion, build reusable sales/CS assets, translate customer feedback into product requests, and act as the primary European market expert influencing product roadmap and scaling CS playbooks.

Perform outbound prospecting across assigned territory, qualify prospects, build relationships, and generate new business opportunities. Research market and competitors, engage prospects with clear communication, maintain accurate records in HubSpot, and support the Account Executive track to drive revenue growth.