Teams at Amherst College

Manages the Emily Dickinson Museum’s development operations, including Veevart CRM administration, database integrity, fundraising reports, gift processing, reconciliations, donor stewardship, prospect research, wealth screening, grants administration, and event logistics. The role supports fundraising strategy through analytics, portfolio management, targeted lists, donor communications, and cross-functional coordination with staff, vendors, consultants, and Amherst College’s Controller’s Office.

Processes departmental bulk and outgoing mailings, ensuring USPS compliance, presort discounts, accurate postage allocation, and timely delivery. Operates mailing, printing, finishing, and packaging equipment; manages postal accounts, permits, reconciliations, and chargeback reports. Provides customer consultation, handles foreign packages and UPS shipments, trains staff, and supports print shop activities including binding, trimming, mounting, laminating, and banner finishing. Maintains equipment performance and serves as liaison with USPS.

Manages library access services across three locations, supervising professional and student staff, coordinating schedules, training, front-desk operations, user accounts, and service policies. Resolves complex user issues, ensures consistent customer service and desk coverage, oversees student employment, maintains documentation and supplies, and represents Amherst on the Five College Access Committee. The role requires regular Sunday–Thursday front-desk and on-call duties, collaboration across campus, and commitment to equitable and inclusive service.