Teams at AmFirst

Supports business account members and branch staff with deposit services, including business account opening and maintenance, treasury management onboarding, online and mobile banking assistance, account reviews, compliance, issue resolution, training, and cross-selling. Reviews complex business documentation, tracks account activity, supports deposit administration, and helps branches meet service, sales, and transactional goals.

Processes ACH origination files, Federal Reserve submissions, returns, stop-payments, death notifications, rejected items, account-to-account transfers, bill pay, and online card funding. Balances ACH reports, monitors compliance reports, supports Treasury Management, reconciles assigned general ledger accounts, and responds to branch, back-office, member, and internal inquiries. Requires accurate deadline-driven processing, error resolution, confidentiality, communication, organization, and backup support for departmental staff.