Teams at AmeriLife

Provide technical support to internal and external agents by setting up and troubleshooting iOS devices, Microsoft Surface tablets, email, accounts, MFA, passwords, and mobile applications. Administer AgentXcelerator and VUE platforms, assist users with e-contracting and account activation, resolve issues, and escalate problems when necessary while delivering professional customer service.

Drive territory sales for life insurance, hybrid long-term care insurance, and disability income products through strategic relationships with financial advisors. Prospect and support advisors, provide product and underwriting guidance, assist with illustrations and case design, train advisors, participate in client meetings, and implement activity plans to achieve production, penetration, and product-diversity goals.

Provides advanced support for TurnKey-Selerix enrollment and billing platforms. Responsibilities include resolving Salesforce support tickets, developing payroll, EDI, COBRA, and census import reports, scripting insurance case functionality, configuring eligibility rules and plans, testing implementations, troubleshooting bugs, auditing files, and guiding internal and external users. The role requires JavaScript development, advanced Excel skills, data reconciliation, strong organization, attention to detail, and effective communication.