Teams at AmeriLife

Drive member retention and new Medicare enrollments through relationship-building, annual policy reviews, needs-based consultations, community outreach, and CRM management. Ensure compliance with CMS and HIPAA, complete required certifications, meet sales targets, and support members during enrollment periods.

Calculate, process, and forecast agent commissions; review and correct commission data; resolve commission inquiries; maintain Excel reports and third-party files; monitor agent balances; act as point of contact for APL; assist with audits.

The Support Specialist provides technical and development support for employee benefits systems, managing client implementation, data entry, and project coordination to ensure client satisfaction.