Teams at Americor Funding

Negotiates reduced debt settlements with creditors, collection agencies, and attorneys on behalf of clients. Reviews accounts and available funds, calculates and processes settlements, gathers approval documentation, manages an active account queue, and meets production goals while maintaining accurate communication and policy compliance.

Coordinate debt settlements with creditors on behalf of clients. Responsibilities include calculating settlement amounts, managing account queues, reviewing available funds, gathering approval documentation, meeting production goals, and communicating effectively with clients, creditors, and teammates while following department policies.

Manage inbound and outbound client calls, emails, and chats; resolve concerns, update CRM records, support enrollment and program modifications, and resell services. The role emphasizes empathetic communication, retention, accurate documentation, call-quotas, and adherence to call-center procedures while assisting clients experiencing financial distress.