Teams at Americare

Obtains signed 485 forms from physicians for a home care agency, coordinating high-volume order tracking and customer service activities. The role requires a high school diploma, flexibility for overtime, and preferably experience with 485 forms or home care. Bilingual candidates are welcomed, and CHHA experience is a plus.

Requests authorization for home care services from HMO and managed care payers, verifies health insurance information, and liaises between community-based care coordinators and managed care companies. The role requires homecare and managed care experience, strong written and verbal communication, computer literacy, and proficiency with Microsoft Word and Excel.

Coordinates home health aide and personal care aide schedules, matching staff placements to patient needs and preferences. Documents incidents and complaints, contacts new cases weekly using communication templates, and supports clear communication among patients, caregivers, and agency staff.