Teams at American Packaging Corporation

Lead customer complaint management and root-cause corrective actions, maintain and audit ISO/FSSC-aligned quality management systems, run validation (IQ/OQ/PQ) and change-control activities, perform statistical analysis (SPC, Cpk/Ppk, DOE) using Excel/JMP/Minitab, and drive continuous improvement projects using Lean Six Sigma tools.

Manage and coordinate domestic and international shipments using a TMS. Create shipping documentation (BOLs, packing lists, NAFTA), schedule routes, track shipments, resolve delays/damage claims, optimize costs, coordinate with carriers/customers/warehouses, maintain records and inventory, and support shipping/receiving and safety activities.

Manage and grow digitally printed packaging accounts by building customer relationships, developing pipelines and sales plans, administering pricing, coordinating with internal teams, maintaining CRM data, handling AR collections and resolving quality or urgent customer issues to expand revenue within an assigned territory.