Teams at American Family Fitness

Manages daily Kids Zone operations, ensuring a safe, clean, engaging environment for children and members. Leads staffing, scheduling, recruitment, onboarding, training, coaching, and performance management. Oversees child-to-staff ratios, activities, events, supplies, inventory, safety protocols, facility concerns, member service, and department administration. The role requires flexibility for mornings, evenings, weekends, holidays, and special events, along with the ability to perform active childcare duties and lift up to 50 pounds.

Lead daily Welcome Desk operations including hiring, training, scheduling, coaching, and team development. Ensure exceptional member service, manage administrative tasks (paperwork, deposits, scheduling), protect confidential information, support membership directors, and collaborate with club leadership to drive retention and profitability. Maintain CPR/AED certification and work a flexible schedule including nights, weekends, and holidays.

Greet and assist members and guests, manage check-ins and reservations, answer phones, maintain front desk area, follow service and safety protocols, and complete administrative and scheduling tasks.