Teams at American Campus Communities

Provides front-desk customer service in a student housing community, welcoming residents and guests, explaining policies, assisting with check-in and check-out, managing equipment procedures, maintaining administrative logs, and supporting safety, emergency response, security checks, and community standards.

Manage accounts receivable for student housing residents, including rent, fees, utilities, payments, credit card and ACH transactions, chargebacks, returned checks, deposits, reconciliations, collections updates, audits, and move-in, move-out, and transfer procedures. The role requires accuracy, customer service, multitasking, communication, independent work, and familiarity with MRI and Microsoft Office.

Performs front-desk and administrative office duties, including data entry, filing, copying, answering and transferring calls, delivering messages, assisting customers, and monitoring mail, packages, building access, and visitors. Requires strong organization, time management, customer service, and basic Microsoft Office skills.