Teams at American Campus Communities

Serve as front-desk representative for a student housing community: enforce community standards and safety, assist residents and guests, manage administrative logs, support check-in/out, and respond to maintenance or emergency issues while providing customer service.

Lead and coordinate crisis and incident communications across internal and external stakeholders. Draft and approve messaging, manage agencies, monitor reputational risk and social media, track incident trends, conduct post-incident reviews, and maintain crisis plans, playbooks, and escalation workflows to support timely response and recovery.

Build and maintain financial models and forecasts, analyze historical operating performance and variances, prepare monthly and annual budgets and reporting, support a property portfolio, ensure SOX compliance, liaise with cross-functional stakeholders, and assist leadership with team development and IT budgeting processes.