Teams at American Bankers Association

Lead ABA’s fraud technology and operations strategy for community and regional banks. Identify and analyze fraud trends, assess fraud technologies, develop member-facing tools and education, manage committees and vendor engagements, and drive creation of products and services to strengthen fraud defenses across member banks.

Lead development, management, and continuous improvement of ABA certification and practice exam products. Oversee vendor relationships, advisory board and SME engagement, psychometric quality assurance, exam lifecycle management, and AI-assisted item development. Drive program modernization, cross-functional collaboration, and go-to-market support for certification offerings.

Lead design and optimization of ABA's MarTech ecosystem, bridging marketing, data, and engineering. Oversee marketing operations, platform implementation and integration, data governance, analytics-driven recommendations, and cross-functional collaboration to improve campaign automation, lead management, and customer experience.