Teams at Amadeus

Leads UX research and design strategy for hospitality software products, guiding a multidisciplinary team and partnering with Product, Engineering, leadership, and customers. Oversees design quality, research practices, accessibility, design systems, roadmap influence, stakeholder collaboration, and team development. Coaches designers and researchers, establishes career paths, allocates resources, and advances UX maturity across complex SaaS and multi-platform environments.

Owns product direction and delivery by translating business goals into prioritized features and user stories. Collaborates with Product Managers, Agile teams, and cross-functional stakeholders to align priorities, support testing and releases, communicate product value, and contribute to launches, demos, documentation, and continuous improvement.

Designs, develops, administers, and optimizes Microsoft SQL Server environments. Responsibilities include T-SQL and database code review, query tuning, indexing, high-availability design with Always On Availability Groups, production troubleshooting, SQL Agent job management, SSIS and Azure Data Factory integration, upgrades, backups, disaster recovery, capacity planning, and root-cause analysis.