Teams at Altura

Design and deliver production-grade agentic AI systems, including context engineering, orchestration, model evaluation, LLMOps, observability, guardrails, and security. Lead architecture, optimize performance and cost, establish reusable engineering standards, and mentor engineers. Build reliable, scalable AI capabilities integrated with customer knowledge repositories while ensuring measurable business impact and continuous improvement.

Owned full sales cycle for mid-market SaaS: outbound prospecting, cold calling, discovery, stakeholder navigation, pipeline management, deal strategy, and closing while collaborating with VP Sales.

Own end-to-end customer onboarding and implementation from kickoff to go-live. Build customer workflows, monitor product usage and adoption signals, run re-onboarding or re-activation plays, push feature adoption, and identify upsell/expansion opportunities. Create and iterate onboarding playbooks while collaborating with CSMs and sales to drive customer success metrics.