Teams at Altruistiq

Manage a portfolio of enterprise SaaS customers to drive adoption, retention, and expansion. Conduct QBRs, monitor health scores, lead renewals, and build scalable CS processes and resources. Support and improve an AI-driven Intercom support ecosystem (chatbot, help centre), maintain CRM hygiene, track success metrics, and partner cross-functionally to improve post-sales operations.

Lead Altruistiq's marketing to drive enterprise pipeline via ABM/ABX. Own strategy, positioning, content, events, Pardot/Salesforce operations, team leadership, budget, and sales alignment.