Teams at ALTIVIA

Provide first-line support for employee computers, printers, phones, and AV/surveillance systems at an on-site chemical facility. Install, configure, maintain, and troubleshoot hardware, software, network devices and communication platforms. Diagnose issues in-person or remotely, support wired/wireless infrastructure, and escalate to senior IT staff as needed.

Provide engineering and line support for chemical plant unit operations: monitor and analyze process data, lead improvements, coordinate maintenance, support projects and startups, troubleshoot operations, maintain process safety information, and participate in emergency response and operator training.

Provide first-response desktop support across corporate and La Porte facilities: install, configure, maintain, and troubleshoot PCs, printers, phones, and wired/wireless network devices; assist employees in-person or remotely; escalate to senior IT staff and support maintenance tasks.