Teams at Almabase

Manage the complete post-sales customer journey for higher-education customers: onboard, train, monitor health, drive adoption and expansion, run QBRs, collect NPS, and provide product feedback.

Provide front-line support to higher-education customers via in-app chat and email: troubleshoot, reproduce, and resolve issues; collaborate with Product and Engineering; create help content and proactive resources; meet SLAs and CSAT targets; participate in onboarding and continuous improvement initiatives.

An open call to submit your profile and interests for future opportunities at Almabase. The application collects background, skills, and interests to match candidates to relevant roles when they arise. Not an active job opening; responses will be reviewed for future consideration.