The Customer Success Manager will manage relationships with K-12 schools, ensure customer satisfaction, support retention and growth, and identify upsell opportunities. The role requires strong communication, data analysis proficiency, and familiarity with educational technology.

The Customer Success Manager will enhance customer relationships, drive product adoption, monitor account health, and identify growth opportunities within K-12 educational clients.

The Customer Success Manager will enhance customer relationships, identify growth opportunities, conduct training, and support educational technologies in K-12 settings.

The Customer Success Manager enhances educator engagement through relationship management, training sessions, and retention strategies in international settings.

The Customer Success Manager acts as a strategic contact for schools, ensuring they maximize value from Alma, fosters relationships, monitors customer health, facilitates renewals, identifies upsell opportunities, and conducts training sessions.

This role manages customer relationships, ensures retention and revenue growth, and offers strategic support to international schools using Alma's services.