Teams at allwhere

Coordinate domestic and international equipment shipments across parcel, returns, freight, warehouse transfers, and customs processes. Create labels, book shipments, schedule pickups, prepare shipping documentation, monitor deliveries, and resolve carrier exceptions involving delays, loss, damage, and failed deliveries. Work with UPS, FedEx, DHL, brokers, warehouses, and internal teams while tracking costs, maintaining operational records, and supporting process improvements, automation, and AI usage.

Own operational delivery for a portfolio of enterprise accounts, including SLAs, fulfillment programs, escalations, reporting, and risk management. Coordinate across customer-facing teams, finance, supply chain, product, vendors, warehouses, and 3PL partners to execute complex initiatives. Translate customer requirements into scalable workflows, standardized processes, automation, and product improvements while serving as a trusted operational escalation point.

The Enterprise Account Manager drives revenue growth by managing large customer accounts, identifying expansion opportunities, and ensuring operational excellence across functions.